Frequently Asked Questions

Frequently Asked Questions

Are the parts genuine OEM?

Yes, all of our parts are genuine used OEM (original equipment manufacturer) parts removed from donor vehicles. We do not sell aftermarket or pattern parts unless explicitly stated.

Are the parts tested before listing?

Where possible, parts are tested or inspected before listing. All known faults or wear are described in the product listing. If you have specific questions about a part's condition, please contact us before purchasing.

Do you offer a warranty?

All parts are sold as used and are not covered by a warranty. We take great care to accurately describe and photograph every item, so please read the listing carefully and feel free to contact us with any questions before buying. If an item arrives not as described or faulty, please get in touch and we will work to resolve it.

What models do you stock parts for?

We primarily stock parts for Alfa Romeo models including the Brera, 159, GT, Spider (939), MiTo, and GTV, as well as selected Fiat models. If you're looking for a specific part, feel free to get in touch and we'll let you know if we have it.

How quickly do you dispatch?

We aim to dispatch all orders within 1-2 business days of payment being received. You will receive tracking information once your order has been shipped.

Can I collect in person?

Yes, collection is available from our Gatwick location by prior arrangement. Please contact us before visiting to confirm availability and arrange a suitable time.

How do I return an item?

Please see our Returns Policy for full details. In short, you have 14 days to return an item from the date of receipt. Please contact us first before sending anything back.

I can't find the part I need — can you help?

Absolutely! Get in touch and we'll do our best to source it for you.

📞 01444 223640
📧 info@alfapartsguys.co.uk